Lesson 4: Working Out Loud in a Responsive Supply Chain Network
Supply Chain is the sequence of processes, people, activities and resources involved moving a product from supplier to customer. What were the problems that needed to be fixed? A 2000 strong Supply Chain team had collective expertise at each stage from: Procurement, Production, Distribution, Sales and Marketing — to the all important Customers, at the […]
Lesson 2: Speed up employee on-boarding by Working Out Loud
What was the problem you were trying to fix? How to create an online collaborative community that immerses new starters into the organisation. The goal being to help new starters get up to speed with who we are, what we stand for as a company, gain useful insight into how we are structured, and how […]
Lesson 1: Working out Loud by a Sales Team
Working Out Loud in a Network #wolan Have you tried Working Out Loud in a Network #wolan? A four-part change management approach: 1. #wolan model. Combines Working Out Loud with enterprise business tools e.g. Enterprise Social Networks. Purpose is to nurture conversations to help fix business problems, support business strategy alignment, encourage knowledge networking […]
Teach Them to Fish — Community Management Builds the Community
Last week I was working with a customer, planning for their 2016 community management education and awareness program. One thing that struck me was her reference to wanting to teach her community managers “how to fish”. I loved this analogy. Where this was coming from was that this customer, like most of those that I work with, […]
Letting Go – Embracing Imperfection
This post originally appears on Allison Maguire’s LinkedIn. Have you ever written an email that was received by someone in a way you did not intend? I’d wager that scenario only had to play out a couple of times before you modified your behavior, reading and re-reading your messaging to ensure it conveyed the message you […]
#wolweek: How I joined Netherlands Working Out Loud (WOL) Circle
This post originally appeared on Lesley Crook’s LinkedIn. In the past two weeks I’ve gotten to hangout with some really cool Dutch people, talking Dutch. However, I live in the UK and do not speak a word of Dutch. This has been enabled by Facebook machine-based translation and meeting Marleen Olde @Socialnow in Amsterdam a […]
#wolweek #twtwtw
This post originally appears on Lesley Crook’s LinkedIn. “THAT WAS THE WEEK THAT WAS” (twtwtw) was a satirical BBC comedy in the 1960s. It broke new ground lampooning the establishment and political figures. Am I right in thinking “twtwtw” was the first TV show acronym-hashtag created over 5o years ago? “twtwtw” versions aired in the US. […]
Don’t Let Your Inbox Rule Your Vacation
We’ve all dreaded an inbox of emails after a long vacation—or even just the weekend. Today, with enterprise social networks gaining adoption in small businesses and large corporations, it’s likely some of these emails are notifications from your enterprise social network, such as Yammer or Chatter. So, how do you make your enterprise social network best […]
How To Know You’ve Succeeded With Enterprise Collaboration
67% OF EMPLOYEES BELIEVE THAT THERE ARE OTHER EMPLOYEES WHO CAN HELP THEM BE MORE EFFICIENT AND EFFECTIVE* For many business leaders, seamless collaboration is a top priority, but knowing how to collaborate successfully within an organization can be challenging. Regardless of the industry, collaborative roadblocks are often the result of avoidable communication and […]
Back To The Basics: The Intranet Is Not Dead
“Anyone that says intranets are dead, or can be replaced by enterprise social network alternatives, is ignoring the basic needs that an intranet fulfills…all of which our study showed were important to employees.” –Andy Jankowski Did we statistically prove the case for a social intranet? YES! As a guest speaker at the IABC World Conference in San […]