Social Intranet Summit in review: Balancing practice, theory and inspiration

2011 Social Intranet Summit This year’s Social Intranet Summit was even better than the last. One great speaker after another, presenting both real world, usable content and the inspiration needed to drive change in your organization. This, coupled with well thought out content curation and conference organization, left me wondering if I was at TED, […]
Enterprise Applications: A User-Generated Future

As part of my trip to Los Angeles last week for IBF’s Intranet Breakfast with Disney/ABC and Toyota, I caught up with good friend, and Oracle Corporation Global Client Advisor, Joe Jorczak. In his role at Oracle, Joe consults with their top customers about business and technology trends and developments. We enjoyed a leisurely lunch at Hennessey’s Tavern on […]
Social Business is Here: A Review of the 2011 Social Business Summit Austin

Social Business is not new, but it has recently been moved to the top of many agendas. Why, and more importantly, why now? During his address to the 2011 Social Business Summit audience in Austin, Texas, JP Rangaswami, Salesforce Chief Scientist, eloquently explained that the reason that social business is now at the top of everyone’s agenda […]
How to Ensure Your Enterprise Social Effort Succeeds (Part 2)

This post was inspired by Michael Idinopulos and his writing on why Companies Aren’t Communities. Why Enterprise Social Collaboration Efforts Fail. I’ve researched many failed enterprise social efforts. The formula is quite simple and almost always the same. If the focus is on the tools being used, the effort generally fails. If the focus is […]
4 Guidelines for Encouraging Enterprise Social Collaboration (Part 1)

Encouraging Enterprise Social Collaboration Creating a collaborative enterprise is not easy. It involves getting management buy-in, implementing the appropriate processes and tools, and getting employees to openly adopt a new way of working. This first of a series of posts addresses the last, and I believe the most difficult, step in the process; driving employee […]
A Discussion On User Generated Content Ratings

The Internet is full of content rated by users. One star for a meal over here. Five stars for this book over there. We have come to accept these ratings, assigned by people we don’t know and probably never will, as a reasonably reliable gauge of whether or not something is good, bad and most […]